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Showing posts with label twitter. Show all posts
Showing posts with label twitter. Show all posts

Thursday, 5 August 2010

Social media

Image representing Twitter as depicted in Crun...Image via CrunchBase
























Social media was viewed as a fun way to keep in touch with friends and family. 

Whilst many business leaders considered it a time-waster we knew a fotune was going to land kids.

Social media is a veritable goldmine of insights that can help a company innovate and improve its competitive position.

Participating in social media in online communities, blogging and networking sites—is now thought of much like the Internet a decade ago. 

A company is conspicuous in its absence of a social media plan, especially if it sells to consumers.

So, where to start? Well, marketing is one obvious application for social media, to amplify communications and to gain insight. 

Customer service is another key application. With Comcast and JetBlue leading the way, customers increasingly expect that complaints aired on Twitter should be handled promptly by company representatives.
This paper will provide a perspective on the growth of social interactions with businesses, Voice of Customer pitfalls and the role of sentiment analysis to mine insight from unstructured data.
The main point, however, is that the age of Social Customers means that it’s time to rethink Voice of Customer (VoC) programs in three key ways.
♦ First, social media is an important new source of feedback, not only from customers, but also from market influencers. Use it!
♦ Second, enterprises must capitalize on dynamic unstructured and unsolicited feedback to spot emerging trends and flashpoints before they turn into a public relations nightmare.
♦ Third, and most important, executives must translate insight into action. And that requires deep integration into existing customer support processes.
The age of Social Customer is here. Are you ready to engage?





http://www.rightnow.com/files/whitepapers/Voice_of_Customer_2.0.pdf
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Make Tweets and Send To Twitter Later

Twitter logo initialImage via Wikipedia

FutureTweets.com is a free service that lets you schedule your Twitter messages. Send it at a specific time in the future or send a reoccuring Tweet daily, weekly, monthly or yearly!
You'll never forget the birthdays of your beloved Twitter friends again! Just schedule a nice Tweet on their birthday!











Most people use it because it's fun to:
  • Send status updates to Twitter even when your away from your phone or computer!
  • Have an alibi...
  • Automaticaly wish your friend a wonderfull day each morning
  • Remind yourself each friday evening to quit work early and go for the friday evening drinks...
FutureTweets.com is a showcase project by SolidFlux, a webdevelopment firm from Amsterdam. We built FutureTweets to hack around in Dhttp://futuretweets.com/about/jango and to show off the powers and possibilities of this awesome framework to our clients.

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Make Tweets and Send To Twitter Later

FutureTweets.com is a free service that lets you schedule your Twitter messages. Send it at a specific time in the future or send a reoccuring Tweet daily, weekly, monthly or yearly!
You'll never forget the birthdays of your beloved Twitter friends again! Just schedule a nice Tweet on their birthday!
Most people use it because it's fun to:
  • Send status updates to Twitter even when your away from your phone or computer!
  • Have an alibi...
  • Automaticaly wish your friend a wonderfull day each morning
  • Remind yourself each friday evening to quit work early and go for the friday evening drinks...
FutureTweets.com is a showcase project by SolidFlux, a webdevelopment firm from Amsterdam. We built FutureTweets to hack around in Django and to show off the powers and possibilities of this awesome framework to our clients.

Sunday, 18 July 2010

How I got 500 Twitter followers in a week FREE


I put some ideas to the test and gathered almost 500 followers on Twitter in a week for FREE



Twitter is one of the most powerful social marketing tools available today.


If you have a business, either online or offline, having setting up a Twitter account is a must.


The truth is that unless you are of celebrity status with millions of people just waiting to follow your next fart, you need to get followers to listen to you.


There are a plethora of tools out there that will get you followers, and most of them come with monetary cost.


I have come across three tools that are totally free and have helped me to get lots of followers.
Those three tools are Google Alerts, Twitter feed and Social Oomph.


Google Alerts


To set up feeds to send out from your Twitter account that people will want to read think about the keywords you choose carefully because the more popular the articles that Google Alerts finds for you, the more people that will like what you have to say and want to follow you.


Twitter feed


Tie the alerts that you just created to your Twitter account.


You can set up lots of different feeds and have them posted at different intervals during the day.


Social Oomph


This site can set up an auto responder to welcome all your new followers with a special welcome message.


The last idea is that I have two Twitter accounts. This allows me to target people with different subject matter that is relevant to my business.


I hope this helps and keep Tweeting!!



How to get 1000 Twitter Followers This Month


Social media and effects on marketing is a Netbods speciality.

Today we will look at some information about Twitter and how this might change your business.

Social Marketing can either make you friends or business contacts and the key is keeping these separate.

Dealing with Twitter reminds me of talking websites to the egocentric owners of small and medium sized enterprises 10 or 12 years ago. Whilst our team got on with larger household names by building massive online businesses we could see that the smaller organisation could get on this level playing field and generally the owner managed business laughed and scoffed at our proposal.

We heard people say "the Internet is a fad"or " it will not work for us we are different" stupid maybe but different no!

Then some smaller companies woke up and got websites..... phew! The price was a driving factor in first websites and results came in second. In the main some chap swinging around on the bar stool down the local pub got the job or a niece or nephew who could work front-page got the project and we would have failed to deliver our message about good design/build once again.

Internet business boomed for the likes of:

Lastminute.com
Started in the UK 1998 it floated on the 14 March 2000 and rose on the first day of trading floatation the company had been valued at £500m. We then saw Internet shares go through tough times although this company was purchased by Travelocity for £577 Million in 2005. We were busy calling local travel agents in 1998 t0 2000 and they said we are local therfore not needing the Internet. Now many of these local travel shops are bust and the Internet is no longer a fad. This brings me on to Twitter this morning Cerys Matthews http://twitter.com/cerysmatthews said broadcasting digital radio BBC 6 http://www.bbc.co.uk/6music/6musicsocial/ that her holiday in France was helped by tweets on what to do and where to go.


Last.fm was launched in 2002 as an internet radio station and music community. It was started in the United Kingdom but now reaches over 200 countries and has over 20 million active users. Last.fm offers surfers an interesting way to listen to their favorite music acts and a new way to find new groups and musicians. It also created a new avenue for music artists to sell their songs. Last.fm was acquired in May 2007 by CBS Interactive for $280 million.

Bebo is a social network that was launched in January 2005 by Michael and Xochi Birch. The two attempted many times to achieve success online but “failed” until they created Bebo. Bebo has grow to 40 million members and has a strong presence in the United Kingdom. In March 2008, AOL agreed to acquire Bebo for $850 million, making Michael and Xochi two of the most successful entrepreneurs in the “new” wave of the internet.

Before harping on about Google, Youtube, Facebook and other great stories we see a new turn in business.

The future is even brighter for the small business and see search future as being local or from blogs.

The small business still needs to get a good New Media agency to make a small website that
looks like a blue-chip company to keep the level playing field.

Whilst small business owners refuse to buy good design, robust websites the big boys will get all the money and the small business does not see that a homemade template is the same as going to a business meeting in white socks or a self knitted jumper.


We now are talking with companies who have lost their inhibitions toward the Internet

Before getting down to your website we need to start at the top of the sales funnel, make friends and establish trust is the only real way to create sound opportunities to do business without spending a fortune.

Dell computers have

All you doubting Thomases can shut up now: Lifecasting/social net Twitter really does work as a marketing tool, as confirmed by PC retail leviathan Dell.

Dell started Tweeting about two years ago, when the system was pretty new. They don't get into how exactly they traced sales directly back to Tweets, but they're committed to the correlation. So given what they say are $6.5 million in Twitter-driven sales, the company's yearly return from Tweets is around $3.25 million. Dell also notes that its follower list has risen 23% in the last three months alone--which will likely correspond to a hefty skew in the number of PC units sold this year. Dell's Tweets also reach followers in 12 countries, and sales are happening in places that might be a surprise: $800,000 in sales over the last eight months alone came from Brazil.

See more at the Fast Company link below

http://www.fastcompany.com/blog/kit-eaton/technomix/twitter-really-works-makes-65-million-sales-dell

How do they do this you might ask?

Twitter is the same for you, me and Dell.... We can all do this


The more followers you have the more people will see your message and the more people who see your message means the more people you can establish trust with.

We are not looking to sell at this and simply post tweets and share information then we get the followers and make some good offers.

In the USA a coffee shop in Houston Texas tweeting a Twitter coffee party got 100 visitors and I promise you it will come to Blighty.

This blog will help you achieve your social media goals and get rid of the white socks in your business. Stop showing your customers your own knitted jumper and find a real designer
http://twitter.com/netbods follow us and we will follow you back