Google’s latest innovation, Google Instant, is being rolled out in the UK and other selected regions (including the US) and will soon be standard across the world within a few months.
Google is describing its Google Instant as a “fundamental shift in search” and looks likely to have an impact on electronic marketing strategy. With Google now achieving 1 billion unique users on their site every week, any change to Google search is something worth watching very closely.
Google say
"Google Instant is a new search enhancement that shows results as you type. We are pushing the limits of our technology and infrastructure to help you get better search results, faster. Our key technical insight was that people type slowly, but read quickly, typically taking 300 milliseconds between keystrokes, but only 30 milliseconds (a tenth of the time!) to glance at another part of the page. This means that you can scan a results page while you type.
The most obvious change is that you get to the right content much faster than before because you don’t have to finish typing your full search term, or even press “search.” Another shift is that seeing results as you type helps you formulate a better search term by providing instant feedback. You can now adapt your search on the fly until the results match exactly what you want. In time, we may wonder how search ever worked in any other way.
Benefits
Faster Searches: By predicting your search and showing results before you finish typing, Google Instant can save 2-5 seconds per search.
Smarter Predictions: Even when you don’t know exactly what you’re looking for, predictions help guide your search. The top prediction is shown in grey text directly in the search box, so you can stop typing as soon as you see what you need.
Instant Results: Start typing and results appear right before your eyes. Until now, you had to type a full search term, hit return, and hope for the right results. Now results appear instantly as you type, helping you see where you’re headed, every step of the way."
Eye-tracking studies of users shown by Google at the launch seem to indicate that as the user starts to type their search term, their eyes are drawn to the constantly changing search results just below the search box and not to the advertising shown in the right hand panel. This may have a number of implications for marketing.
Firstly, the tendency not to look at AdWords on the page, combined with a much faster search time leading users quickly away from the search results page, may limit the effectiveness of AdWords as a marketing tool. Those using AdWords as a major component of their web marketing strategy may want to look closely at this approach over the next few months.
Secondly, the user’s focus on the first few results may be exacerbated. If users see relevant results before they get a chance to complete their entire search then they may be more likely to ignore, or perhaps never even consider, those search results which are outside the top three. They may also be more likely to click on the paid ads underneath the search box. Advertisers may see an increase in click-throughs and, hence, costs for these sorts of advertisements.
Thirdly, the suggestions for the search query made by Google now push the actual search results further down the page, meaning that, for 50% of users, anything below the fourth result will be "below the fold", requiring them to scroll to see them.
Google Instant helps users find information faster by showing relevant results as a query is typed. As users get this immediate feedback, they're able to refine their searches more quickly and find the results that more precisely match what they need. As a result, we expect increased user engagement with our search services, including ads.
How it works
As a user starts to type a search, Google Instant automatically shows results for a popular search that begins with those letters. An algorithm tries to predict what the rest of the query might be based on popular queries typed by other users. The predicted text is shown in light grey in the search box, and search results and ads are automatically shown for that predicted query.
What changes
New predicted query
Although Google Instant won't change the way ads are served, ads and search results will now be shown for a new "predicted query". For example, if someone types "flow" into Google, an algorithm predicts that the user is searching for "flowers" (the predicted query) and therefore displays search listings and ads for flowers. Those results will continue to show unless the next letters that the user types lead to a different predicted query.
How impressions are counted
When someone searches using Google Instant, ad impressions are counted in these situations:
The user begins to type a query on Google and clicks anywhere on the page (a search result, an ad, a spell correction, a related search).
The user chooses a particular query by clicking the Search button, pressing Enter or selecting one of the predicted queries.
The user stops typing, and the results are displayed for a minimum of 3 seconds.
We recommend monitoring your ads' performance the same way you usually do. Google Instant might increase or decrease your overall impression levels. However, Google Instant can improve the quality of your clicks since it helps people search using terms that more directly connect them with the answers they need. Therefore, your overall campaign performance could improve.
Why are we busy getting involved in blogging or social networking in general?
At Netbods we think about social media as a strategy to enhance your existing marketing and business goals, not as a solution all on its own.
I expect we might dress it up as branding, relationship building and really we want more business. Whatever the real reason you are involved in your daily pursuits all I say is if you really want more business stop talking about products and services, people don’t care about them. People only care about themselves and they care deeply about their problems. Talk about solving their problems, instead of talking about (unless you are just having fun) yourself.
FIRST STEPS You can’t do it all by yourself. Demonstrate mutually beneficial relationships and give first, then evaluate what you get back.
Do not Tweet or post about everything (unless having fun) as just one niche mastered online with a webinar teaching others about that niche works very well as long as the content you promote is good content within your niche and it serves others well.
WRITE A GOOD PROFILE/BIO Being clear on your online persona is key so invest and get yourself properly interviewed either by a professional interviewer or writer, or if you don’t have the budget for that, by a friend a coffee (or something stronger) and ask them to interview you. If you have a bottle of wind please ensure they ask you questions that relate to your personality and expertise (easy to lose the plot).
In creating your persona for the Internet the questions are simply looking at your unique and existing benefits. What do you already have that others don’t? What you have that you may take for granted? What gives you an advantage over others?
DO NOT RUSH We are looking for different things online, the starting point for all is the same as we must establish trust and make friends.
Online trust is a slow burn, it grows organically by having quality 1 on 1 conversations with people over time. Consistent, steady and takes time to get right. Find and identify gifted up and comers, help them launch and you gain a lifelong advocate. It’s not about who has the most connections, it’s about who has the most rabid advocates.
BE A TRUSTED RESOURCE Create a blog, make an Internet TV show, an online magazine, etc… that entertains people. Become a regular trusted resource. When getting material seek out those with an existing profile Become a systematic person in your online approach in getting to know the individuals that are already on the path you are about to take. Focus on those that are already successful and get to know them, ask for an interview and include this as we all like to find out how they did it.
By remarking and making comment on other peoples postings you will soon build a community of readers. Find new topics that are thought provoking and conversational. Self expression is the new form of entertainment. Use conversational topics.
MONITOR WHAT THE PEOPLE SAY The best use of your time is to connect with your customers first. Be there for them the moment they need you. Set up an alerts system to monitor what people are saying about your company. Share ideas liberally and respond to all feedback as accountability gets you to complete and improve your ideas. Let everyone know what you are up to.
UNDERSTAND THE READER We are all media producers, learn mass media styles and apply it in the context of social media. Learn to be a story teller and imagine you are writing a personal letter to a friend. Understand the psychology of the people you are talking to. Use it to create quality content. Step out of hum-drum as you need to shake things up, change the world, at least your world. The rest will wake up and pay attention. At Netbods we like to get people out of ritual and routine by waking the reader up with a spot of trauma
BECOME A STORY TELLER Its all about your passion, who you are and what you bring to the table. Think about the authenticity and consistency of your voice off and online. The story you tell should have a deep connection. This will make people listen to what you post and create conversations around you and build you on other networks. Engage with new networks, build trust, make friends and create an online community.
WHO DO YOU HANG OUT WITH Network to other influencers. Make sure everyone is aware of the value you provide. Also help others overcome their challenges. Get active on other peoples communities. Get off of your space and get on their space, spread your influence by being where your voice can be heard and is relevant.
CONVENTIONAL THINKING IS A THING OF THE PAST Get rid of conventional views of influence. Influence by dialog, don’t try and compete, admire. Change your mind instead of trying to change the minds of others. Engage people instead of trying to win the debate. Don’t think about your influence, think about their influence. Talk about the things you are knowledgeable about as content is king, influence will come when you provide content in which you know what you are talking about.
START WITH THE END IN MIND Think about your gifts, your passions, and your expertise in your field that you can share to help others. By understanding what your audience needs you can build things that will help them.
MOVE OFFLINE At a later stage seek a market is not offline and surround your online marketing with speaking events or if the budget allows you to venture into local radio talks, advertising and even TV news will tackle your audience offline.
SPACED REPARTITION We broadcast to time poor people with a mass of knowledge to absorb so never be afraid to swap you postings from one blog that you run to another and repeat your tweets. I repeat mine 5 times every 10 hours, and still get the same amount of click throughs on all of them. Rather than churning out garbage you would be best to repeat pearls of wisdom and build influence by building something worth talking about. Unique, and awe inspiring. Be on track with what others might envy.
HAVE FUN Make people around you more successful than you. Be able to laugh at yourself, do not be afraid to be vulnerable.
SET UP A FAN PAGE ON FACEBOOK
Facebook is great for business, not just for personal use and please set up a fan page.
As Yaro Starak – Blogger, Entrepreneurs Journey says "Increase your digital influence by talking about other people. Them most important person to someone is themselves. So talk about those who you want to influence and build a relationships with, get their attention. People love hearing about themselves."
Also Robbin Phillips - Brand on Fire says " It is not about digital, it is about people. Use passion conversation instead of product conversation. Talk about the stuff you are passionate about, not the products. Let your passions shine, who you are and what you stand for online. This enables you to create meaningful relationships"
Jason Falls – Social Media Explorer says " Simple strategy using Twitter and Facebook: Share good content consistently from all over the web. People are interested in good content, so share good stuff, whether it’s yours or not"
Read the online versions of Reuters, Daily Telegraph, The Times, WSJ and look for breaking news in your sector and be the very first to report a unique version to your followers
50% of Internet users research online before making any type of purchase
Typically doing their own research online saves time and made them more confident about their purchases.
Retailers’ sites play an important role in the research process, and respondents said the most critical capability for a retailer to have was customer reviews. A lack of user-generated reviews would cause nearly one-half (49%) of respondents to leave a retailer’s site.
Though the “2010 Social Shopping Study” found that customer reviews had a strong influence on the purchases of 71% of respondents—while only 25% said the same about Facebook fan pages—an earlier e-tailing group study of Web merchants found Facebook had caught on so strongly that more planned a presence on the social networking site in the next year than would have customer reviews.
social media still gets only a tiny slice of retailers’ online marketing budgets. Online merchants with annual sales of more than $100 million devote just 1% of their total marketing budget to social, compared with 39% that goes to paid search